Welcome to Souli Cosmetics (“Company,” “we,” “our,” or “us”). By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our website, products, or services.
1. General Informatio
For any inquiries, you may contact us at contact@soulicosmetics.com.
2. Eligibility
By using our website or purchasing our products, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
3. Product Information and Usage
3.1. All products offered by Souli Cosmetics are intended for external use only, unless explicitly stated otherwise.
3.2. Always perform a patch test before using any product. Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.
3.3. Product descriptions, including ingredients and benefits, are provided for informational purposes and are not a substitute for professional advice.
4. Orders and Payments
4.1. By placing an order, you agree to purchase the products as described on our website.
4.2. We reserve the right to refuse or cancel orders at our sole discretion.
4.3. Payments must be made in full at the time of purchase. Accepted payment methods will be displayed during the checkout process.
4.4. Prices and availability of products are subject to change without notice.
5. Shipping and Delivery
5.1. We aim to dispatch orders promptly; however, delivery timelines may vary depending on your location.
5.2. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
5.3. Shipping fees and policies are detailed on our website and are subject to change.
6. Returns and Refunds
6.1. Returns and refunds are subject to our Return Policy, available on our website.
6.2. Products must be unused, unopened, and in their original packaging to be eligible for returns.
6.3. Refunds, if approved, will be processed within 7-10 business days.
7. Intellectual Property
7.1. All content on our website, including text, images, logos, and product descriptions, is the intellectual property of Souli Cosmetics.
7.2. You may not reproduce, distribute, or use any content without prior written consent.
8. Limitation of Liability
8.1. Souli Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8.2. Our liability is limited to the amount you paid for the product(s).
9. User Conduct
9.1. You agree to use our website and services for lawful purposes only.
9.2. You may not engage in activities that disrupt the functionality of our website or violate any applicable laws.
10. Privacy Policy
Your use of our website is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.
13. Contact Us
If you have any questions about these Terms, please contact us at contact@soulicosmetics.com.
Thank you for choosing Souli Cosmetics. We are dedicated to providing high-quality skincare and beauty products to help you feel your best.
