At Souli Cosmetics, we prioritize your security and privacy. This document outlines our policies and procedures regarding the collection, usage, disclosure, and dissemination of information. By accessing our website, you agree to the terms and conditions of this Privacy Policy. Your use of our website indicates your consent to the collection, use, and sharing of your information as described here. If you are using our services on behalf of someone else or an entity, you confirm that you are authorized to accept this Privacy Policy on their behalf.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, and we encourage you to review this policy periodically to remain informed.
Information Collection
We collect information to ensure a safe, personalized, and optimized experience for our users. Information may be collected from various sources, including:
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Account Creation: When you create an account, we collect personal information such as your name, email address, phone number, and payment details.
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Website Usage: Behavioral data such as browsing activity, IP address, and device/browser information may be collected to analyze user preferences and enhance website functionality.
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Cookies: Cookies help us analyze website traffic and optimize user experiences. You may disable cookies, but certain website features may be unavailable.
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Purchases: Details such as billing address, payment information, and transaction history are collected during purchases.
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Feedback and Correspondence: Information shared through feedback forms, message boards, or customer support communications is collected to improve our offerings.
Use of Information
We use the information collected for purposes including but not limited to:
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Providing and improving our services.
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Processing orders and payments.
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Sending marketing emails, SMS alerts, and event updates (you can opt-out anytime).
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Addressing customer service requests and account recovery.
Sharing of Information
Souli Cosmetics will not sell or rent your personal information to third parties for marketing purposes without your explicit consent. However, we may share your information in the following scenarios:
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Service Providers: With vendors who assist in delivering our services, such as shipping firms, email providers, and marketing agencies.
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Legal Obligations: To comply with legal requirements or respond to lawful requests.
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Business Transactions: In the event of a merger, acquisition, or asset sale, personal information may be transferred.
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Protection and Security: To prevent fraud, enforce our terms, or protect the rights and safety of our users.
Information Security
We implement robust security measures to safeguard your personal information against unauthorized access, alteration, or misuse. Access to your data is restricted to authorized personnel and third parties who require it to deliver services.
Your Rights
You can:
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Update or correct your personal information via your account settings.
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Unsubscribe from marketing communications using the link provided in emails.
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Delete your account or request data removal by contacting us.
Failure to provide accurate information or comply with this Privacy Policy may result in the discontinuation of services.
Links to Third-Party Sites
Our website may contain links to third-party websites. Souli Cosmetics is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
Grievance Officer
In accordance with applicable laws, the details of our Grievance Officer are provided below. You may contact them for any concerns or queries regarding this Privacy Policy:
Grievance Officer:
SOULI COSMETICS
SECTOR 90 NOIDA UTTAR PRADESH 201301
Email: contact@soulicosmetics.com
customer care no : 9355501076
By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you have any questions, please reach out to us at contact@soulicosmetics.com.